R
customer success manager
Resollect Technologies Private Limited39 days ago
ONSITEFull-time · Mid-levelUp to 24 LPA
About this role
We want to hire a customer success manager. Working in BFSI SaaS. Primarily in collections or legal tech.
Key Responsibilities
- Client Relationship Management
- Customer Escalation Resolution
- Strategic Account Growth
- BFSI Client Advocacy
- Client Success Plans
- Client Training Guides
- Feature Request Summaries
- Client Onboarding Plans
- Quarterly Business Reviews
Requirements
Must have
- 2–5 years of experience
- Finding Customer Needs