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customer success manager

Resollect Technologies Private Limited39 days ago
ONSITEFull-time · Mid-levelUp to 24 LPA
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About this role

We want to hire a customer success manager. Working in BFSI SaaS. Primarily in collections or legal tech.

Key Responsibilities

  • Client Relationship Management
  • Customer Escalation Resolution
  • Strategic Account Growth
  • BFSI Client Advocacy
  • Client Success Plans
  • Client Training Guides
  • Feature Request Summaries
  • Client Onboarding Plans
  • Quarterly Business Reviews

Requirements

Must have

  • 2–5 years of experience
  • Finding Customer Needs