Sales Development Representative

About this role

Results-driven Sales Development Representative with 8+ years of experience in Inside Sales, Enterprise Sales, International Business Development, and SaaS Sales. Proven expertise in lead generation, cold calling, LinkedIn prospecting, email outreach, consultative selling, and pipeline management. Experienced in engaging CXOs and decision-makers across Retail, Healthcare, BFSI, Travel, D2C, Telecom, and Technology industries. Adept at building high-value sales pipelines, scheduling product demonstrations, and driving revenue growth across India, the USA, Canada, Australia, UAE, and Europe. Role at Ozonetel Communications Pvt. Ltd. — AI-Powered Customer Experience (CX) Platform | SaaS: - Generate qualified enterprise opportunities through cold calling, LinkedIn prospecting, email outreach, and strategic account research. - Engage with CXOs, Directors, Heads of Customer Experience, IT, Operations, and Digital Transformation teams. - Schedule product demonstrations for AI-powered Cloud Contact Center, AI Chatbot, Voicebot, WhatsApp Business, AI Monitoring, Quality Assurance (QA), Voice of Customer (VoC), Sentiment Analysis, and Omnichannel Communication solutions. - Build and manage a healthy sales pipeline while collaborating closely with Account Executives. - Research customer pain points and execute personalized outreach campaigns. - Maintain CRM records and ensure timely follow-ups throughout the sales cycle.

Key Responsibilities

• Engage CXO-level contacts
• Schedule product demonstrations
• Execute personalized outreach
• Maintain CRM records
• Build sales pipeline

Requirements

Must have

• User Feedback
• User Pain Points